Tracking Key Performance Indicators in Britixo.

Introduction

Britixo makes it easy to track Key Performance Indicators (KPIs), giving you a clear view of how your business is performing. Whether it’s sales conversion rates, average project completion times, or client retention rates — KPIs help you measure progress and stay aligned with your goals.

By monitoring KPIs regularly, you can make informed decisions, address issues early, and optimise workflows.

Step-by-Step: Viewing KPIs in Britixo

📈 1. Navigate to the KPI Dashboard

• Log in to Britixo.
  
  

• From the left-hand menu, go to Reports → KPIs.
  
  

🔍 2. Select the KPI Category

Britixo offers KPIs in several areas, such as:

• Sales – e.g., total deals closed, conversion rates.
  
  

• Projects – e.g., percentage of tasks completed, average delivery time.
  
  

• Support – e.g., ticket resolution times, satisfaction scores.
  
  

⚙️ 3. Apply Filters

• Set your desired date range to track performance over time.
  
  

• Use filters to view KPIs for specific teams, staff members, or departments.
  
  

📊 4. Analysing the Results

• Review data visualisations such as charts and tables.
  
  

• Compare current performance with previous periods to identify trends.
  
  

📤 5. Exporting KPI Data

• Click Export to download KPI reports in CSV, Excel, or PDF.
  
  

• This is useful for performance reviews and strategy meetings.
  
  

💡 Tip: Regularly track your top 5 KPIs to keep management focused on what truly matters.