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Britixo Software Help Centre and Support

Help Centre guidance from Britixo.

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Britixo Software Help Centre and Support
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BRITIXO Core CRM Software

Industry Specific Software Solutions

Core Features

Built-In Modules

Resources & Help Centre

Our Knowledge Base & Help Centre.

Need help using our software? You’re in the right place. Our step-by-step guides, how-to articles, and video walkthroughs cover everything from getting started and adding clients to advanced features, automations, integrations, and industry-specific modules.

Getting Started:

  • How To Enable Google 2FA Authentication In Britixo Practice Management Software.
  • Basic Configuration, branding and settings of the software
  • How to login to Britixo cloud based software
  • How to Invite Your Team Members to Britixo
  • How to Customise Your Dashboard of Industry Specific PMS or CRM?
  • How to Configure General Settings in Britixo Software?
  • How to Set Up Email Templates & Email Branding in Britixo
  • How to Add Your First Client in Britixo?
  • How to Import Clients in Bulk via CSV in Britixo
  • How to Add and Manage Notes, Files and Tags for Clients
  • How to Set Up Your Branding and PDF Templates in Britixo
  • How to Set Up Currencies, Languages & Timezones in Britixo
  • How to Add Custom Fields for Clients, Projects and Invoices
  • How to Use the Quick Actions Menu in Britixo
  • How to Use the Global Search Bar Efficiently in Britixo
  • How to Set Up Notifications Email, In-App, Slack in Britixo.
  • How to Configure Client Portal and Login Access in Britixo
  • How to Set Up and Use Reminders in Britixo
  • How to Use the “Activity Log” and Track System Events
  • How to Customise Email Templates in Britixo Software
  • How to Use the Calendar and Schedule Events in Britixo
  • How to Add and Use Announcements in Britixo
  • How to Create and Manage To-Do Lists in Britixo Software
  • How to Install and Configure Payment Gateways in Britixo

Support Tickets System:

  • Using the Support & Tickets System in Britixo CRM UK
  • Managing Communication & File Attachments in Support Tickets
  • Closing, Archiving, and Reporting on Support Tickets Britixo
  • Customer Support Tickets Module | Britixo Practice Management

Team users & permissions:

  • Adding New Team Members in Britixo CRM UK
  • Managing Roles and Permissions in Britixo
  • Deactivating and Removing Staff in Britixo CRM UK
  • Viewing and Managing Staff Activity in Britixo
  • Restricting Staff Access by IP Address in Britixo

Estimate, Proposals & Contracts:

  • Creating and Sending Proposals in Britixo CRM
  • Convert Accepted Proposals to Invoices or Projects
  • Creating Custom Proposal Templates in Britixo CRM
  • Tracking Proposal Views and Activity Logs in Britixo
  • Enabling Client Comments on Proposals in Britixo
  • Setting Proposal Expiry and Validity Dates in Britixo
  • Viewing and Managing All Proposals in Britixo CRM
  • Configuring Proposal Settings Globally in Britixo CRM
  • Understanding Proposal Statuses in Britixo CRM
  • Convert Proposals to Invoices or Projects in Britixo
  • Using Digital Signatures on Proposals in Britixo CRM
  • Using Proposal Templates or Manual Entry in Britixo
  • Duplicating or Cloning Proposals in Britixo CRM
  • Sending Proposal Reminders to Clients in Britixo
  • Handling Expired Proposals and Extensions in Britixo
  • Tracking Proposal Activity and Audit Logs in Britixo
  • How Clients Accept or Decline a Proposal in Britixo
  • Download or Print Proposals as PDF in Britixo

Projects & Tasks:

  • How to Create and Assign Tasks in Britixo CRM
  • How to Track Time on Tasks in Britixo CRM
  • How to Comment and Collaborate on Tasks in Britixo
  • How to Create and Manage Projects in Britixo CRM
  • Assigning Staff and Customers to a Project in Britixo
  • How to Add Tasks to Projects in Britixo CRM
  • Understanding Task Status and Priorities in Britixo CRM
  • Using the Kanban Board to Manage Tasks in Britixo
  • Tracking Time for Tasks and Projects in Britixo
  • Creating and Managing Project Milestones in Britixo
  • Uploading and Sharing Project Files in Britixo CRM
  • Using Project Discussions to Collaborate in Britixo
  • Creating and Sending Project Invoices in Britixo CRM
  • Setting Project Permissions for Team Access in Britixo
  • Archiving or Marking a Project as Finished in Britixo
  • Filter Projects by Status or Assignee
  • How to Change the Status of a Project
  • How to Track the Activity of a User in Britixo

Guide For Accountants:

  • Income Statement Modification
  • General Accounting Settings
  • Change Accounting Method on a Report
  • Account Detail Types
  • Banking Rules & Import Bank Transactions
  • Plaid Environment & Bank Account Setup
  • Chart of Accounts
  • UK Bank Accounts
  • AI Based Mapping Setup
  • Create Item Mapping Setup
  • Create Tax Mapping Setup
  • Invoice Mapping
  • Create Payment Mode Mapping
  • Payment Mapping from Sales Invoice
  • Create Expense Category Mapping
  • Automatic Expense Mapping
  • Tax of Expense Mapping
  • Credit Note Mapping
  • Credit Note Refund Mapping
  • Inventory Receiving Voucher Mapping
  • Inventory Delivery Voucher Mapping
  • Loss & Adjustment Mapping
  • Opening Stock Mapping
  • Employee Payslip Mapping
  • Purchase Order Mapping
  • Purchase Invoice Mapping
  • Purchase Payment & Refund Mapping
  • Purchase Order Return Mapping
  • Manufacturing Order Mapping
  • Sales Order Return & Refund Mapping
  • Assets Mapping
  • Licenses Mapping
  • Component & Consumable Mapping
  • Maintenance & Depreciation Mapping
  • Create a Journal Entry
  • Record a Transfer & Add a Vendor
  • Create a Budget
  • Bank Transaction Matching & Reconciliation
  • Configure, Void, and Reprint Cheques
  • Add, Approve, and Pay Bills with Cheques
  • Calculate Gross Profit by Product
  • Opening Balance for Customer and Vendor
  • Pay Bill With Bank Payment or Credit Card

Setting & Customisation:

Client & Contacts:

  • How to Add a New Client and Enter Full Details in Britixo
  • How to Assign and Use Client Groups in Britixo
  • How to View and Edit Client Profiles in Britixo
  • How to Upload and Manage Client Files in Britixo
  • How to View Client Activity Logs in Britixo
  • How to Add Internal Notes to a Client in Britixo
  • How to Disable or Delete a Client in Britixo
  • How to Reset a Client’s Portal Password in Britixo
  • How to View and Manage Client Invoices in Britixo?
  • How to View and Manage Client Projects in Britixo Software
  • How to View and Manage Client Support Tickets in Britixo
  • Adding and Managing Clients in Britixo Practice Management

Reports & KPIs:

  • Accessing Reports in Britixo Practice Management
  • Tracking Key Performance Indicators in Britixo
  • Generating Sales Reports in Britixo Practice Management
  • Analysing Expense Reports in Britixo
  • Monitoring Project Progress Reports in Britixo
  • Evaluating Support Performance Reports in Britixo
  • Using Financial Summary Reports in Britixo
  • Tracking Marketing Campaign Reports in Britixo

Invoicing & Billing:

  • How to Create and Send Invoices in Britixo
  • Recording Invoice Payments in Britixo CRM
  • Creating and Managing Recurring Invoices in Britixo CRM
  • Setting Up Invoice Reminders in Britixo CRM UK
  • How Clients Pay Invoices Online in Britixo CRM UK
  • Issuing Refunds and Credit Notes in Britixo CRM UK
  • Managing Invoice Statuses and Overdue Invoices in Britixo
  • Customising Invoice Templates and Branding in Britixo CRM
  • Handling Multi-Currency Invoicing in Britixo CRM UK
  • Generating Financial Reports & Analytics in Britixo CRM UK
  • Integrating Payment Gateways in Britixo CRM UK
  • Managing Invoice Taxes and Discounts in Britixo CRM UK
  • Voiding or Deleting Invoices in Britixo CRM UK
  • Client Access to Invoices & Payments in Britixo CRM UK
  • How to Enable and Disable the Existing Britixo Modules

Leads & Sales:

  • How to Add and Capture Leads Automatically in Britixo
  • How to Qualify, Convert, and Move Leads Through Stages – CRM
  • How to Edit or Delete Existing Leads in Britixo

Real Estate & Property Management:

  • Dashboard Overview in Britixo for Real Estate Businesses
  • Managing Property Listings in Britixo for Real Estate
  • Owner and Broker Management Real Estate Management Module
  • Tenant and Rental Management | Britixo Real Estate Module
  • Sale and Lease Management | Britixo Real Estate Module
  • Expense & Income of Properties | Britixo Real Estate Module
  • Reports, KPIs and Operations | Britixo Real Estate Module
  • Customising and Branding | Britixo Real Estate Module
  • Property Maintenance Management Software UK
  • Managing Agents and Business Brokers
  • Configuring Real Estate Settings
  • Managing Plans and Plan Details in Britixo Real Estate
  • Creating, Assigning, and Approving Properties
  • Searching and Viewing Property Information in Britixo
  • Creating and Managing Property Owners in Britixo
  • Managing Buy and Rental Requests
  • Managing Renter Profiles in Britixo Client Portal
  • What Clients Can View in the Britixo Client Portal
  • Using the Company Dashboard, Roles, and Reports
  • Roles and Permissions for Agents and Business Brokers

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All queries: Sales @ Britixo.com