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✅ How to Set Up and Use Reminders in Britixo Practice Management Software UK?

Reminders in Britixo help you stay on top of key tasks, client follow-ups, invoice deadlines, contract renewals, and internal actions. You can create manual reminders for yourself or assign them to team members, ensuring nothing important is overlooked.

Reminders are flexible, user-specific, and directly linked to clients, invoices, estimates, proposals, projects, or tickets—depending on where they are created.

👥 Step-by-Step Instructions:

🔧 How to Create a Reminder?

  1. Log in to Britixo at https://britixo.com/app/login

  2. Navigate to the Relevant Section
    Go to any of the following:

    • Clients

    • Projects

    • Invoices

    • Estimates

    • Contracts

    • Proposals

    • Support Tickets

  3. Open the Record
    For example, if you want to set a reminder for a specific client:

    • Go to Customers → Clients

    • Click on the client’s name

    • Scroll to the Reminders tab on the right

  4. Click “New Reminder”

  5. Fill in the Reminder Form:

    • Description: What the reminder is for (e.g., “Follow up on renewal”)

    • Date: Select the date on which the reminder should appear

    • Staff: Assign the reminder to yourself or another team member

    • Notify by Email: Tick this to send an email reminder on the due date

    • Visible to Assigned Staff Only: Check this if the reminder should be private

  6. Save the Reminder

Once saved, the reminder is visible on the linked record and appears in the staff member's dashboard on the due date.

📬 Viewing and Managing Reminders

A. From the Dashboard.

  1. Each staff member sees their upcoming reminders in the dashboard section titled My Reminders.

  2. Clicking on any reminder opens the related record directly.

B. From the “Utilities” Section
  1. Navigate to Utilities → Reminders

  2. Use filters to:

    • View all reminders by module

    • Filter by assigned staff

    • Filter by upcoming or past-due reminders

You can also edit or delete reminders from here.

✏️ Editing or Deleting an Existing Reminder.

  1. Go to the relevant module (client, invoice, etc.)

  2. Click the Reminders tab

  3. Hover over the reminder

  4. Click the pencil icon ✏️ to edit, or the bin icon 🗑️ to delete

🧠 Best Practices:

  • Always include a clear description for each reminder so it’s meaningful at a glance.

  • Use email notifications for time-sensitive tasks or when assigning to another user.

  • For recurring needs (e.g., monthly follow-ups), create a series of reminders manually.

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🧠 Still need help?

Check out the full documentation or explore our video library or follow the link below to create a support ticket.

Create a support ticket
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