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✅ How to Set Up Email Templates & Email (Headers & Footers) Branding in Britixo?

Britixo allows you to automate and personalise communication through pre-built email templates for various actions like invoices, proposals, tickets, and more.

📩 

  1. Log in to Britixo
    Go to https://britixo.com/app/login and sign in.

  2. Navigate to Email Templates
    From the left-hand sidebar, go to:
    Setup → Email Templates

  3. Choose a Template to Edit
    You’ll see a categorized list (e.g., Invoice, Tasks, Projects, Support).
    Click on the template you wish to customise — for example, Invoice Sent or New Ticket Opened.

  4. Edit the Subject Line
    Update the Subject field to match your tone or brand.
    (e.g., “You’ve got a new invoice from Britixo!”)

  5. Customise the Email Body

    • Use placeholders like {client_firstname} or {invoice_number}

    • Add your branding message, custom signature, or support info

    • Format using bold, lists, or links

  6. Enable or Disable Templates
    Use the toggle at the top to enable or disable the template entirely.

  7. Click "Save Template"
    After editing, click the Save Template button at the bottom of the page.


🧠 Tips for Effective Templates:

  • Keep language friendly but professional

  • Add your contact info or website links to the footer

  • Use consistent branding across all templates

  • Test send emails to yourself before going live

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🧠 Still need help?

Check out the full documentation or explore our video library or follow the link below to create a support ticket.

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