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✅ Viewing and Managing Staff Activity in Britixo.

Introduction

Britixo CRM UK includes a detailed activity logging system that records every important action performed by staff members. From logging in and updating client records to sending invoices and modifying tasks — every event is timestamped and linked to the responsible staff account.

This feature helps managers monitor productivity, identify unauthorised activity, and maintain compliance with audit requirements.


Step-by-Step: Accessing Staff Activity Logs


📂 1. Navigate to Staff Activity Logs

  • Log in to the Britixo admin panel.

  • In the left-hand menu, go to Utilities → Activity Log.


📝 2. Understanding the Log Layout

The activity log shows:

  • Date & Time of each action.

  • Staff Member Name who performed the action.

  • Action Description detailing what was done.

  • Linked Record (e.g., client, project, invoice) — clickable for quick access.


🔍 3. Filtering Activity

  • Use the search box to filter by staff name, client name, or action type.

  • Apply date filters to review activity for a specific period.


📤 4. Exporting Activity Data

  • Click the Export button to download logs in CSV or Excel format for record-keeping or further analysis.


📌 Best Practices

  • Regularly review logs to ensure no unauthorised actions are taking place.

  • Use logs for performance reviews to track completed work.

  • Keep exported logs secure as they contain sensitive information.

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🧠 Still need help?

Check out the full documentation or explore our video library or follow the link below to create a support ticket.

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