Configure allowed Mailbox Exchange attachment extensions

Define the normal allow-list.

What this guide helps you do

Define the normal allow-list. The workflow below follows the supported application or module flow and does not invent a menu or bypass validation.

Follow these steps

1. Go to the exact navigation path shown above.
2. Select the authorised mailbox, message or configuration record.
3. Complete the fields or action described in this guide.
4. Save or submit once, then verify the resulting status and related record.

Fields and options

• Comma-separated extensions

Rules and limits

• Input is lowercased and spaces are removed.
• Blank restores pdf,jpg,jpeg,png,doc,docx,xls,xlsx,txt,zip.
• The separate security deny-list still blocks executable/script/web/configuration types.

Check it worked

• The requested Mailbox Exchange record is updated through the supported controller and remains attributable to the acting staff member.

Security, audit and troubleshooting checks

• Use the exact authorised account, role and record before saving or sending.
• Verify the saved status and downstream record; a browser success message alone is not sufficient evidence.
• Never expose passwords, API keys, access tokens, protected attachments or raw server paths in support tickets.
• Do not edit module or core database records directly to bypass validation, permissions, migrations or state rules.

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