Britixo CRM
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Built-in Features
Getting Started
Start here and set up your Britixo CRM
Dashboard & Navigation
Navigate and customise your workspace
Customers & Contacts
Manage customers, contacts and relationships
Leads & Pipeline
Track leads and manage the sales pipeline
Proposals & Estimates
Create, send and track sales documents
Invoices & Payments
Create invoices and manage payments
Subscriptions
Manage recurring plans and renewals
Expenses & Finance
Track expenses and financial activity
Projects & Tasks
Plan projects and manage work efficiently
Support & Knowledge
Manage tickets and knowledge resources
Contracts & Documents
Create, store and manage agreements
Staff & Organisation
Manage teams, roles and departments
Email & Communications
Manage email and communication logs
Reports, Goals & Surveys
Generate reports and track performance
Client Portal
Control customer portal access and visibility
Data Privacy & Security
Apply privacy, access and security controls
System Customisation
Configure fields, menus and CRM settings
Enterprise Integrations
Connect supported third-party services
Modules
Appointments & Scheduling
Bookings, calendars, availability and reminders
Accounting & Bookkeeping
Accounts, banking, tax, journals and reports
Human Resource Management
Employees, onboarding, payroll and governance
Companies House Leads
UK company search, enrichment and lead import
Compliance Monitor
Property compliance, renewals, governance and audit
Courier & Logistics Management
Drivers, fleet, jobs, POD, fuel and settlement
Mailbox Exchange
Shared mailboxes, AI assistance and CRM conversion
Products
Software Development
VoIP
Contact
Search
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Getting started
Category
Getting started
Set up your workspace, sign in securely and understand the core CRM workflow.
01
Britixo CRM workspace overview
Understand how customers, sales, projects, support and reporting connect in one workspace.
02
Sign in to the staff admin area
Access the secure staff workspace and understand login, password and two-factor prompts.
03
Complete the initial company setup
Configure identity, locale, company information, branding and essential operational defaults.
04
Understand roles, permissions and visible menus
Learn why different users see different menu options and how permissions protect customer and financial data.
05
Use global search to find CRM records
Find customers, contacts, leads, invoices, projects, tasks and other records without opening each module.
06
Set your profile, language and password
Keep personal details, interface language, signature, password and two-factor settings current.
07
Understand record statuses and activity history
Read status labels, timelines, notes and audit information before changing a record.
08
Prepare Britixo CRM for production use
Follow a practical readiness checklist covering email, cron, permissions, payments, backups and testing.
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