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Click “Add Note” Your note will be timestamped and saved under the Notes section. Only staff can view these.

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How to Add and Manage Notes, Files & Tags for Clients in Britixo Practice Management?

Organise and document everything about a client by attaching internal notes, uploading files, and categorising them with tags.

Log in to Britixo Go to https://britixo.com/app/login and sign in.

Go to the Clients Section From the left menu, click: Customers → Clients

Select a Client Click the name of the client you want to update. This opens the full client profile.

Click the “Notes” Tab Inside the client profile, click on the “Notes” tab.

Write Your Note Enter your internal comments, reminders, or meeting notes in the text field.

Click “Add Note” Your note will be timestamped and saved under the Notes section. Only staff can view these notes.

Click the “Files” Tab Navigate to the “Files” tab within the client profile.

Click “Upload File” Select a file from your computer. You can upload documents, images, PDFs, contracts, etc.

Add a Description (Optional) You can label the file with a short description to help with searching later.

Click “Upload” The file will be stored securely under the client’s profile.

Click “Edit Client” On the client's profile page, click the pencil/edit icon at the top.

Scroll to the “Tags” Field Add or select one or more tags to categorise this client (e.g., “VIP”, “Property”, “North Region”).

Click “Save” Tags will now appear next to the client’s name in the list view for quick filtering.

Why Use Notes, Files & Tags?

Notes help your team stay aligned on client history

Files keep all client documents in one place

Tags make it easier to group and filter clients by type or status

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