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How to Set Up Notifications (Email, In-App, Slack, etc.) in Britixo?
Notifications in Britixo keep your team informed in real-time through email, in-app popups, or third-party integrations like Slack. You can fully control what type of updates you and your staff receive.
A. Configure Staff Notification Settings:
Log in to Britixo Head to https://britixo.com/app/login
Go to My Profile Click on your profile image (top-right) → Select My Profile
Open Notification Preferences Under the Notifications tab, you’ll see a list of modules and trigger events.
Enable/Disable Notifications Tick the boxes for:
Email Notification
In-App Notification
Push Notification (if available)
Modules include:
Projects
Tasks
Invoices
Tickets
Messages
Support Replies, etc.
Save Changes Click Save to update your preferences.
B. Configure Admin/Global Notification Settings.
Navigate to Setup → Settings → Notifications Only Admins will see this section.
Choose Module-Wise Notifications Toggle which events trigger notifications:
New client added
Task assigned
Invoice overdue
Project status changed
Ticket reply submitted, etc.
Assign Notification Recipients You can assign notifications to specific roles, departments, or staff members.
C. Enable Slack Notifications (Optional).
Go to Setup → Settings → Slack Integration
Enter your Slack Webhook URL
You can get this from your Slack Workspace under: Admin → Apps → Incoming Webhooks
Choose Events to Send to Slack
e.g., New Invoice Created, Ticket Reply Received
Save and test integration
D. Client Notifications.
Go to Setup → Settings → Email Templates
Enable/disable notification emails for:
New invoice
Ticket updates
Estimate approvals
Project comments
Clients will only receive emails for actions affecting them.
Tips:
Encourage team members to personalise their notification settings
Disable unnecessary alerts to reduce email clutter
Use Slack for team-wide real-time alerts if email is too slow
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🧠 Still need help?
Check out the full documentation or explore our video library or follow the link below to create a support ticket.
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All queries: Sales @ Britixo.com
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