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If a client hasn’t responded to a proposal, you can send a polite reminder directly from Britixo. These reminders help prompt the client to review, accept, or respond, keeping your sales process active and reducing lost.

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Sending Proposal Reminders to Clients in Britixo.

📘 Introduction:

If a client hasn’t responded to a proposal, you can send a polite reminder directly from Britixo. These reminders help prompt the client to review, accept, or respond, keeping your sales process active and reducing lost opportunities.

✉️ Step-by-Step: Send a Proposal Reminder

📄 1. Access the Proposal

Go to Sales > Proposals

Use the filters to locate a proposal with status Sent or Viewed

Click the View icon to open the proposal

🔔 2. Click “Send Reminder”

At the top right of the proposal view:

Click the More icon (three vertical dots)

Select Send Reminder

This opens a pre-filled email window.

✍️ 3. Review and Customise the Message

You’ll see:

The client's name and email

A subject line like: “Reminder: Please review your proposal”

A short body message and link to the proposal

You can edit this content as needed. Use merge fields such as:

{proposal_number}

{client_name}

{proposal_link}

📧 4. Send the Reminder

Click Send Email . Britixo logs the reminder in the proposal activity feed, including the date and recipient.

🔁 Resending More Than Once

You can send multiple reminders if needed:

Follow the same steps again

Each reminder is logged separately

❗ Avoid spamming—space reminders reasonably to keep communication professional.

🧠 Activity Tracking

In the proposal view, scroll down to the Activity Log to see:

When the reminder was sent

Whether the client viewed the proposal afterward

✅ Tips:

Send your first reminder 2–3 days after the original proposal

Personalise each message for better engagement

Use filters to quickly find proposals that are Sent but not Accepted

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🧠 Still need help?

Check out the full documentation or explore our video library or follow the link below to create a support ticket.

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