Customer Surveys & Feedback Management · Version 2.3.0

Survey design and questions

Create survey identity, public rules, descriptions, question types, choices, requirements and order.

23 code-backed guidesExact navigationInterlinked workflows

Guides in this workflow

Follow the guide that matches the exact action, filter, menu change or issue.

Use the survey register

Search, open, edit, send, view results, change status or delete a survey.

Surveys: Create or Edit

Create a survey

Enter subject and configured public behaviour.

Surveys: Create or Edit

Set the survey subject

Enter the title shown in administration and invitations.

Surveys: Create or Edit

Set or review the survey slug

Store the searchable slug used by the survey record.

Surveys: Create or Edit

Write the internal or introduction description

Enter the survey description and control whether it is shown.

Surveys: Create or Edit

Show or hide the survey description

Use View Description to control public display.

Surveys: Create or Edit

Set the invitation sender name

Enter the From Name used by survey invitation email.

Surveys: Create or Edit

Set a post-submission redirect URL

Enter a custom redirect or leave blank for the default success page.

Surveys: Create or Edit

Limit one response per IP address

Enable IP Restrict to return 404 after an IP has already responded.

Surveys: Create or Edit

Require a logged-in contact

Enable Only for Logged-in Users to redirect anonymous visitors to client login.

Surveys: Create or Edit

Disable or reactivate a survey

Use the Disabled control or status action to change active state.

Surveys: Create or Edit

Add a survey description box

Insert supplementary explanatory content between questions.

Surveys: Create or Edit

Remove a survey description box

Delete an eligible descriptive block.

Surveys: Create or Edit

Add a survey question

Choose question type, text, required state and choices.

Surveys: Create or Edit

Create a single-line input question

Use Input for a short free-text answer.

Surveys: Create or Edit

Create a long-text question

Use Textarea for a longer written response.

Surveys: Create or Edit

Create a checkbox question

Use Checkbox when respondents may select multiple choices.

Surveys: Create or Edit

Create a radio-button question

Use Radio when respondents must select one choice.

Surveys: Create or Edit

Make a question required

Enable Required and verify public validation before submission.

Surveys: Create or Edit

Add answer choices and descriptions

Create the option rows used by checkbox or radio questions.

Surveys: Create or Edit

Edit a survey question

Update text, type, requirement and choice values.

Surveys: Create or Edit

Remove a survey question

Delete the question and understand the effect on existing survey structure.

Surveys: Create or Edit

Reorder survey questions

Drag or use the displayed order controls and save question order.

Surveys: Create or Edit