Letter Manager — PDF generation, branding and files
Understand exactly how PDFs are branded, named, written, verified and regenerated, including the company options and receiver formatting used by the live code.
Open or download a Letter Manager PDF
Open or download a Letter Manager PDFUse the history or internal view to access the generated correspondence file.Admin Area → Letter Manager → Sent Letters History → View PDF; or Internal Full View → View/Download PDF
Open guide →GuideUnderstand Letter Manager PDF filenames
Understand Letter Manager PDF filenamesLocate the generated file based on the letter reference.Server filesystem → uploads/letter_manager/Letter_{reference}.pdf
Open guide →GuideConfigure the Letter Manager PDF logo
Configure the Letter Manager PDF logoUse the CRM company logo shown in the top-left PDF header.Admin Area → Setup → Settings → Company Information / Branding
Open guide →GuideConfigure company details used in Letter Manager PDFs and emails
Configure company details used in Letter Manager PDFs and emailsPopulate the company settings read by the PDF header, closing signature and email body.Admin Area → Setup → Settings → Company Information / Finance invoice company settings
Open guide →GuideUnderstand PDF QR verification
Understand PDF QR verificationUse the QR code to open the public verification URL tied to the letter unique code.Open generated PDF → scan top-right QR code
Open guide →GuideUnderstand the letter verification barcode
Understand the letter verification barcodeUse the printed verification code as secondary visible evidence.Open generated PDF → bottom digital security area
Open guide →GuideUnderstand recipient-window formatting
Understand recipient-window formattingVerify the person, organisation and address lines rendered in the PDF receiver block.Generate PDF → top receiver window
Open guide →GuideUnderstand Letter Manager subject and body layout
Understand Letter Manager subject and body layoutCheck the highlighted subject box and HTML letter content in the PDF.Generate PDF → subject box and main body
Open guide →GuideUnderstand the PDF company closing block
Understand the PDF company closing blockVerify the automatically appended Best regards company block.Generated PDF → end of letter content
Open guide →GuideUnderstand the PDF header and footer
Understand the PDF header and footerReview reference, company contact, verification code and page numbering added automatically.Generated PDF → header and footer
Open guide →GuideRegenerate a letter PDF when resending email
Regenerate a letter PDF when resending emailUnderstand that Resend Email reruns PDF generation before sending.Admin Area → Letter Manager → Sent Letters History → Resend Email
Open guide →GuideTroubleshoot Letter Manager PDF generation
Troubleshoot Letter Manager PDF generationResolve missing files, broken images, unwritable storage or malformed content.Admin Area → Letter Manager → create/resend test; server → uploads/letter_manager
Open guide →GuideUnderstand static PDF and enclosure access
Understand static PDF and enclosure accessApply server protections because generated files are addressed through web paths in the supplied UI.Server configuration → uploads/letter_manager
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