Workflow

Letter Manager — Setup, version, access and architecture

Install version 1.0.0, verify its schema and storage, open every registered workspace, apply the real access model and understand the routes and hooks that expose Letter Manager.

15 connected guidesLive filterPermission-aware instructions
15 guides
Guide

Letter Manager module overview

Letter Manager module overviewFollow the complete Letter Manager flow from authoring and PDF generation to email, signatures, verification, read evidence, postal tracking and customer history.Admin Area → Letter Manager → Dashboard

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Install and activate Letter Manager v1.0.0

Install and activate Letter Manager v1.0.0Run the portable installer, create module-owned tables and storage, then verify the three registered menu pages.Admin Area → Setup → Modules → Letter Manager → Activate

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Run the Letter Manager schema-version upgrade

Run the Letter Manager schema-version upgradeAllow the module to bring an older Letter Manager database to schema version 1.0.0.Admin Area → any admin page after Letter Manager is active

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Verify Letter Manager database readiness

Verify Letter Manager database readinessConfirm the history, templates and email-open records required by current features are present.Server/database diagnostics → CRM database → Letter Manager tables

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Prepare Letter Manager upload storage

Prepare Letter Manager upload storageProvide writable storage for generated PDFs, signature images and optional email enclosures.Server filesystem → CRM root → uploads/letter_manager

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Open the Letter Manager dashboard

Open the Letter Manager dashboardUse the main workspace for creating correspondence and managing sent-letter history.Admin Area → Letter Manager → Dashboard

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Open Letter Manager Templates

Open Letter Manager TemplatesManage reusable letter subjects and HTML bodies.Admin Area → Letter Manager → Templates

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Open Letter Manager Settings

Open Letter Manager SettingsChoose which stored details are exposed on public verification pages.Admin Area → Letter Manager → Settings

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Understand Letter Manager staff access

Understand Letter Manager staff accessApply the actual access model instead of assuming a module-specific capability exists.Admin Area → Letter Manager

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Understand Letter Manager menu and hook integration

Understand Letter Manager menu and hook integrationKnow where the module appears for staff, customer profiles and logged-in clients.Admin Area → Letter Manager; Admin Area → Customers → Open customer → Letter History; Client Area → Letter History

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Understand Letter Manager routes and public endpoints

Understand Letter Manager routes and public endpointsMap staff, client, verification, read-receipt and signature paths without treating technical endpoints as menu pages.Code-backed reference → Letter Manager routes and controllers

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Understand Letter Manager data ownership

Understand Letter Manager data ownershipIdentify records and files created by the module before setting retention, backup or deletion policy.Code-backed reference → Letter Manager installation schema and uploads/letter_manager

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Deactivate or remove Letter Manager safely

Deactivate or remove Letter Manager safelyPreserve required correspondence evidence before disabling or manually removing the module.Admin Area → Setup → Modules → Letter Manager

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Understand the “Search Clients & Leads” label limitation

Understand the “Search Clients & Leads” label limitationAvoid expecting CRM leads to appear in a selector that the supplied controller populates only from customers.Admin Area → Letter Manager → Dashboard → Search Clients & Leads

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Check Letter Manager strict-SQL compatibility

Check Letter Manager strict-SQL compatibilityTest record creation where the installed history schema has non-null audit columns without defaults.Controlled staging environment → Letter Manager → Dashboard → send a test letter

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