Mailbox Exchange — Templates, categories and automatic replies
Connected Mailbox Exchange guides for templates, categories and automatic replies.
Open the Mailbox Exchange email-template register
Open the Mailbox Exchange email-template registerReview staff-owned templates.
Open guide →GuideCreate a Mailbox Exchange email template
Create a Mailbox Exchange email templateSave reusable content.
Open guide →GuideEdit a Mailbox Exchange email template
Edit a Mailbox Exchange email templateUpdate an owned template.
Open guide →GuideActivate or deactivate an email template
Activate or deactivate an email templateControl composer availability.
Open guide →GuideDelete a Mailbox Exchange email template
Delete a Mailbox Exchange email templateRemove an owned template.
Open guide →GuideOpen the Mailbox Exchange category register
Open the Mailbox Exchange category registerReview staff-owned classifications.
Open guide →GuideCreate a Mailbox Exchange category
Create a Mailbox Exchange categoryCreate named coloured classification.
Open guide →GuideEdit a Mailbox Exchange category
Edit a Mailbox Exchange categoryUpdate an owned category.
Open guide →GuideActivate or deactivate a message category
Activate or deactivate a message categoryControl availability without deleting.
Open guide →GuideDelete a Mailbox Exchange category
Delete a Mailbox Exchange categoryRemove through supported model action.
Open guide →GuideOpen the Mailbox Exchange automatic-reply register
Open the Mailbox Exchange automatic-reply registerReview staff-owned rules.
Open guide →GuideCreate a Mailbox Exchange automatic-reply rule
Create a Mailbox Exchange automatic-reply ruleBuild account, sender, subject, frequency and schedule conditions.
Open guide →GuideChoose all or selected accounts for an automatic reply
Choose all or selected accounts for an automatic replySet rule mailbox scope.
Open guide →GuideConfigure automatic-reply sender scope
Configure automatic-reply sender scopeChoose any, only-list or exclude-list.
Open guide →GuideConfigure automatic-reply sender matching
Configure automatic-reply sender matchingChoose wildcard, contains, equals or regex.
Open guide →GuideConfigure automatic-reply subject matching
Configure automatic-reply subject matchingChoose any/text/keyword/regex subject logic.
Open guide →GuideChoose automatic-reply send frequency
Choose automatic-reply send frequencySend every match or once per sender.
Open guide →GuideConfigure automatic-reply subject placeholders
Configure automatic-reply subject placeholdersUse original subject in response.
Open guide →GuideWrite the automatic-reply body
Write the automatic-reply bodyStore response content.
Open guide →GuideLimit automatic replies to weekends
Limit automatic replies to weekendsApply weekends-only condition.
Open guide →GuideConfigure an automatic-reply time window
Configure an automatic-reply time windowSet start/end/timezone.
Open guide →GuideSet automatic-reply cooldown minutes
Set automatic-reply cooldown minutesLimit repeated responses.
Open guide →GuideSet the automatic-reply maximum per day
Set the automatic-reply maximum per dayCap daily sends.
Open guide →GuideUnderstand automatic-reply message exclusions
Understand automatic-reply message exclusionsKnow early skip conditions.
Open guide →GuideUnderstand automatic-reply delivery and logging
Understand automatic-reply delivery and loggingKnow headers, logs and stop behaviour.
Open guide →GuideEdit or disable an automatic-reply rule
Edit or disable an automatic-reply ruleChange matching or stop future execution.
Open guide →GuideDelete an automatic-reply rule
Delete an automatic-reply ruleRemove through permission-checked action.
Open guide →