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Britixo Practice Management Software.

Email & Communication Tools for UK Practice Professionals.

Clear, consistent, and well-documented communication is the foundation of any successful UK professional practice. Whether you’re updating clients, sending project reminders, or coordinating internally, every message matters. Britixo’s Email & Communication Tools bring all your interactions—emails, SMS, templates, and logs—into one central, secure location, ensuring nothing gets missed and every conversation is recorded for reference.

Get Started with Britixo.

Free 14-Day Trial - NO CC REQUIRED*


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  britixo  The Leading
 Practice Management Software UK.

Britixo eliminates the need to switch between separate email clients, messaging apps, and CRM systems. With integrated Gmail and Outlook connectivity, message templates, bulk communication options, and detailed activity logs, you can keep your entire practice in sync and your clients fully informed.

Every message sent or received through Britixo is linked to the relevant client record, providing a full history that supports transparency, compliance, and better client relationships.

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Britixo connects seamlessly with the most widely used email platforms in the UK—Gmail and Outlook—so you can manage correspondence directly from your CRM.

  • Two-Way Sync: Emails sent from your regular email client appear in Britixo, and vice versa.

  • Automatic Linking: Messages are linked to the correct client or project automatically.

  • Unified Inbox: View all incoming and outgoing emails in one place without switching apps.

  • Multiple Account Support: Connect different email addresses for various departments or service lines.

This ensures that whether a message is sent by you, a colleague, or even an automated workflow, it’s always recorded in the right place.

Maintaining a consistent tone and format across client communications can be challenging in busy UK practices. Britixo’s message templates solve this.

  • Pre-Formatted Templates: Create standardised email and SMS templates for quotes, appointment confirmations, reminders, or follow-ups.

  • Merge Fields: Automatically insert client names, service details, due dates, and other personalised data.

  • Multi-Language Support: Adapt templates for multilingual clients.

  • Editable Before Sending: Customise the message for specific cases without altering the master template.

Templates save time, reduce errors, and ensure your brand’s voice remains consistent across every message.

When you need to reach many clients at once—whether it’s to send seasonal updates, regulatory notices, or service reminders—Britixo’s bulk communication tools make it simple.

  • Segmented Lists: Send messages to targeted client groups based on filters like industry, location, or service type.

  • Scheduled Sending: Choose the optimal time to send your message.

  • Delivery Tracking: See who received, opened, or clicked your message.

  • Opt-Out Compliance: Built-in unsubscribe options to comply with UK marketing regulations.

This feature is invaluable for accountants sending tax-year reminders, solicitors sending policy updates, or consultants announcing new services.


Britixo automatically logs every email, SMS, and internal message so you always have a complete communication record.

  • Chronological View: See the entire conversation history with each client.

  • Searchable Records: Find messages by keyword, date, or sender.

  • Internal Notes: Add private notes to client records without sending them to the client.

  • Audit Trail: Maintain verifiable communication records for legal or compliance purposes.

This is especially useful in industries where keeping accurate records is not just good practice but a regulatory requirement.

🔧 Why Britixo Excels at Communication Management

Britixo’s Email & Communication Tools go beyond basic email storage—they are designed to meet the demands of professional UK service providers.

  • GDPR-Compliant Communication Logs to protect client privacy.

  • Integration with Other Britixo Modules for automated updates tied to project milestones or invoices.

  • Multiple Communication Channels—email, SMS, and internal notes—all in one place.

  • UK-Focused Compliance Features such as opt-in tracking and marketing preferences.

⚖️ Legal Practices: Automatically log all client correspondence, ensuring no communication is lost before court dates or filings.
🧾 Accountancy Firms: Send bulk reminders for tax return deadlines, VAT submissions, or payment follow-ups.
🏥 Healthcare Providers: Use SMS reminders to reduce appointment no-shows and improve patient engagement.
💼 Consultancy & Agencies: Coordinate project updates across teams and keep clients informed at every stage.


Britixo safeguards all communication data with:

  • Encrypted message storage

  • Role-based access control

  • Optional two-factor authentication for sensitive correspondence

  • Secure API connections for email providers

Britixo unifies your email, SMS, and client messaging into one powerful, secure system tailored for UK practices. With it, you can:

  • Manage all communications in one place

  • Send consistent, branded messages

  • Reach clients in bulk when needed

  • Maintain a complete, searchable communication history

By streamlining client interactions and keeping everything documented, Britixo helps UK professionals communicate with confidence and efficiency.

Britixo.

Secure. Compliant.
Built for British businesses.

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Get Started with Britixo.

Free 14-Day Trial - NO CC REQUIRED*

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