Mailbox accounts, credentials and shared access

Delete a Mailbox Exchange account and owned data

Remove the account and module-owned dependants.

Audience: Mailbox Exchange usersPermission: Mailbox Exchange Accounts: DeleteModule v1.0.0
Exact navigationAdmin Area → Mailbox Exchange → Accounts → Delete

What this guide covers

Remove the account and module-owned dependants. The workflow below follows the supported application or module flow and does not invent a menu or bypass validation.

Exact step-by-step process

  1. Open the exact navigation path shown above.
  2. Select the authorised mailbox, message or configuration record.
  3. Complete the fields or action described in this guide.
  4. Save or submit once, then verify the resulting status and related record.

Fields, choices and supported possibilities

This workflow does not expose additional user-entered fields.

Code-backed validations and workflow rules

  • Deletion removes members, folders, threads, messages, attachments, outbox records and related files.
  • Use deactivation when history must remain.
  • Do not delete directly in the database.

Expected result and verification

  • The requested Mailbox Exchange record is updated through the supported controller and remains attributable to the acting staff member.

Security, audit and troubleshooting checks

  • Use the exact authorised account, role and record before saving or sending.
  • Verify the saved status and downstream record; a browser success message alone is not sufficient evidence.
  • Never expose passwords, API keys, access tokens, protected attachments or raw server paths in support tickets.
  • Do not edit module or core database records directly to bypass validation, permissions, migrations or state rules.