Britixo CRMBritixo CRM Enterprise Help Centre
Appointments & Scheduling · How-to guide

Enable the public booking language selector

Allow visitors to switch supported interface language on the public appointment form.

Audience: Staff who manage appointmentsFeature: Language selectorModule v1.3.6
Feature pathAppointments > Booking Form / Settings
Before you beginThis guide follows the supplied Britixo Appointments & Scheduling module version 1.3.6. The relevant access is Appointments: View. A menu, button, provider, time slot or client action can remain hidden when the signed-in user lacks the required permission, the module setting is disabled, the related record is in an ineligible state, or availability validation rejects the request.

What this feature does

Allow visitors to switch supported interface language on the public appointment form. It uses Britixo's permission-aware appointment, availability, status and integration flow rather than an unconnected diary entry.

How the module flow works

A module option controls whether the public view exposes the language selector.

Available choices depend on installed and supported language files.

Changing language affects interface labels and translated strings, not appointment date, time or timezone values.

Step-by-step workflow

  1. Confirm the required CRM/module languages are installed.
  2. Enable the public language selector.
  3. Save.
  4. Open the booking form and switch language.
  5. Test the complete form and validation messages in each supported language.

Important fields and decisions

Language selectorPublic interface control.
Language packInstalled translation source.
Form labelsTranslated user-interface text.
Appointment dataStored values that remain unchanged.

What happens after completion

After this workflow completes, Britixo keeps the appointment and its supported relationships connected. Reopen the appointment and verify the saved status, date, timezone, customer or lead, service, provider, attendees, reminder state, calendar or meeting reference, invoice reference and history that apply to this feature. External email, SMS, Google, Microsoft or payment outcomes must be checked separately from the Britixo database save.

  • Open the saved appointment and confirm the final status and source.
  • Check the participant, provider, timing and timezone from the full detail page.
  • Review the relevant table filter, calendar, history, report or linked invoice instead of relying only on a success message.

Controls, checks and common mistakes

  • Do not promise a language that lacks complete module translations.
  • Check email templates separately.
  • Timezone must still be chosen or interpreted correctly.
  • Use the least destructive correction and retain the appointment history when the booking existed operationally.
  • Never bypass a permission, availability, approval, client-access or verification control by changing an unrelated route or setting.
Scheduling and data safetyAppointment changes can notify customers, reserve provider time, update remote calendars, create meeting links or invoices and alter reports. Confirm the exact record, timezone, status and recipients before saving.
Browse connected topics:booking formcustomersappointmentinvoicepaymentcheckreportapprovalschedulingserviceprovideravailabilityremindersfeedback
Customise the booking form heading and description →Appointment email templates overview →Select appointment date, time, duration and timezone →Troubleshoot public booking and Appointments permissions →Public booking form overview →Choose services shown on the public booking form →Allow guest appointment booking →Enable the client-area booking link →