Stripe webhook management

Troubleshoot a webhook API-key warning

Correct a publishable-key/secret-key mismatch or invalid secret.

Audience: CRM staffPermission: Administrator / settings accessModule v1.0.0
Jump to steps
Where to goAdmin Area → Setup → Settings → Payment Gateways → Stripe iDEAL V2
Before you start
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Verify module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide helps you do

Correct a publishable-key/secret-key mismatch or invalid secret. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Follow these steps

  1. Read the exact Stripe exception shown in the warning.
  2. Verify the secret-key field contains a secret key, not the publishable key.
  3. Save matching environment keys and reload.

Fields and options

Typical causeStripe API rejects the configured key
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-webhook-management/

Rules and limits

  • The webhook check catches the API exception and prints its message in a warning.

Check it worked

  • Troubleshoot a webhook API-key warning completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the correct Stripe test/live account and protect signing credentials.
  • Do not call webhook-management routes from an untrusted session.