Workflow

Compliance Records

Browse Compliance Monitor guides related to compliance records.

25 connected guidesLive filterPermission-aware instructions
25 guides
Guide

Understand compliance in the merged property module

Understand compliance in the merged property moduleUnderstand how property, tenancy, safety, licensing, governance, renewal and audit workflows connect in one module.

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Enable Compliance Monitor permissions

Enable Compliance Monitor permissionsAssign the module permission group so staff see only the actions they are authorised to perform.

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Understand the Compliance Monitor menu groups

Understand the Compliance Monitor menu groupsNavigate Core Compliance, Safety Certificates, Tenancy Compliance, Licensing & Gov, Agency Governance and the audit menus.

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Use the Compliance Monitor dashboard

Use the Compliance Monitor dashboardRead live counts and open the correct operational workspace from the dashboard.

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Interpret dashboard compliance risk metrics

Interpret dashboard compliance risk metricsUse overdue, due-soon, renewal and notification counts as operational queues rather than static totals.

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Synchronise linked properties

Synchronise linked propertiesRefresh property relationships from the real-estate source into the Compliance Monitor sync index.

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Synchronise suppliers

Synchronise suppliersRefresh supplier records used by certificate, contractor and compliance workflows.

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Use the compliance records register

Use the compliance records registerSearch all approved and active compliance records from one register.

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Search and filter compliance records

Search and filter compliance recordsCombine live search, section and compliance type filters to isolate the correct record.

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Open an approved compliance record PDF

Open an approved compliance record PDFOpen the system-generated PDF linked to an approved compliance record.

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Download a compliance record PDF safely

Download a compliance record PDF safelyUse the supported record-PDF endpoint instead of copying an internal filesystem path.

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Understand compliance record statuses

Understand compliance record statusesRead draft, pending, approved, current, due, overdue, expired, rejected, revoked and cancelled states consistently.

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Use display references and certificate numbers

Use display references and certificate numbersUse generated references to distinguish records, notifications and certificates across workspaces.

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Resend the latest notification for a record

Resend the latest notification for a recordUse the record-level action to resend only the latest applicable notification.

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Use deposit protection workflows

Use deposit protection workflowsManage deposit receipt, scheme protection, prescribed information, acknowledgement and end-of-tenancy status.

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Approve a deposit protection record

Approve a deposit protection recordCreate the approved deposit compliance record after scheme and prescribed-information checks.

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Approve a Right to Rent compliance record

Approve a Right to Rent compliance recordCreate the approved record after mandatory check, outcome, evidence and declaration fields are complete.

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Approve an AML / KYC record

Approve an AML / KYC recordCreate the approved compliance record after evidence, review and required checks are complete.

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Use tenant information and prescribed documents

Use tenant information and prescribed documentsCreate a service log for required tenant information and link it to active approved compliance records.

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Approve possession notice evidence

Approve possession notice evidenceApprove the notice intake after preconditions and evidence have been reviewed.

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Review and approve a rent increase or bidding record

Review and approve a rent increase or bidding recordValidate the proposed change, statutory or policy fields and evidence before approval.

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Review and approve a tenant fee record

Review and approve a tenant fee recordVerify the fee category, calculation and evidenced reason before approval.

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Review and decide a pet request

Review and decide a pet requestRecord the decision, reasons, conditions and evidence before approval.

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Use the Legal & Audit dashboard

Use the Legal & Audit dashboardReview legal obligations, approved records, audit packs, PDFs and regulator export routes.

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Use the approved records register

Use the approved records registerReview approved compliance records across operational workspaces.

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