Send queue, email delivery and cron
Queue invitations, process batches, use merge fields and understand send-log states.
Guides in this workflow
Follow the guide that matches the exact action, filter, menu change or issue.
Open the survey send workspace
Choose recipients and create queue rows.
Queue survey invitations
Select recipient sources, confirm the audience and submit the send action.
Read survey send logs
Review queued, processed and finished send activity.
Remove an eligible survey send record
Use the supplied remove action for a send/log entry.
Understand automatic survey sending
The module runs after_cron_run and sends up to the configured batch.
Understand manual send processing
The library can process when last send is blank, older than one hour, or invoked manually by the workflow.
Understand the per-run email batch
The installed default is 100 attempted queue messages per run.
Use the survey link merge field
Insert {survey_link} in the invitation template or content.
Use mailing-list custom-field merge values
Use the stored custom-field slug for list-recipient personalisation.
Understand the company-name fallback
The sending library can fall back to the CRM company name when required.
Understand queue-row removal after processing
Processed queue rows are removed and the send log is updated.
Understand a zero-recipient send
A send with no queue email can be marked finished without delivery.
Configure SMTP for survey invitations
Use global CRM email settings; the module does not provide a separate SMTP account.
Investigate survey email delivery failures
Check valid recipient email, SMTP, cron execution and send-log progress.