Send queue, email delivery and cron

Use the survey link merge field

Insert {survey_link} in the invitation template or content.

Audience: CRM administrators, marketing teams, service managers and authorised staffPermission: Surveys: Create or EditModule v2.3.0
Exact navigationAdmin Area → Setup → Email Templates
Before you begin
  • Confirm the module is active and use the exact navigation shown above.
  • Use an account with the stated module and core CRM permissions.
  • Use known test records when changing statuses, visibility, saved filters or global navigation.

What this guide covers

Insert {survey_link} in the invitation template or content. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.

Exact step-by-step process

  1. Open Admin Area → Setup → Email Templates.
  2. Select the record or action required for use the survey link merge field.
  3. Complete the displayed fields and choices described in this guide.
  4. Save, submit, approve or confirm the action as shown on screen.
  5. Refresh the relevant list, record or report and verify the expected result.

Fields, choices and supported possibilities

WorkspaceAdmin Area → Setup → Email Templates
ActionInsert {survey_link} in the invitation template or content.

Code-backed validations and workflow rules

  • Only controls rendered by the supplied module are documented; hidden AJAX helpers are mapped to their visible parent workflow.
  • Core CRM record permissions and module permissions are both enforced where the code checks them.

Expected result and verification

  • The use the survey link merge field action completes without a validation or permission error.
  • The affected record, stock balance, response, session or style reflects the saved state.
  • Audit, notification, report or portal evidence appears only where the module code creates it.

Security, privacy and operational checks

  • Use a controlled test record before applying changes to live inventory, recipients, visitor tracking or global styling.
  • Grant only the minimum module and core CRM capabilities needed for the task.