Letter Manager — E-signature and public verification
Guide recipients through signing, show staff how acceptance evidence is stored and configure exactly what the public QR verification page may reveal.
Open a Letter Manager signature request
Open a Letter Manager signature requestUse the Review & Sign Document link received for a letter marked as requiring signature.Recipient email → Review & Sign Document
Open guide →GuideComplete Letter Manager signer details
Complete Letter Manager signer detailsEnter the first name, last name and email collected with the signature.Public signature page → Sign Document
Open guide →GuideDraw, clear and submit a letter signature
Draw, clear and submit a letter signatureUse the signature pad and send the base64 PNG to the acceptance endpoint.Public signature page → signature pad → Accept & Sign Document
Open guide →GuideUnderstand Letter Manager signature evidence
Understand Letter Manager signature evidenceReview the stored image and signer metadata after acceptance.Admin Area → Letter Manager → Sent Letters History → Internal Full View / Verify
Open guide →GuideOpen a stored Letter Manager signature image
Open a stored Letter Manager signature imageUse the module’s public image endpoint from a signed verification or internal view.Signed letter → Verify/Internal Full View → signature image
Open guide →GuideInterpret pending and signed Letter Manager status
Interpret pending and signed Letter Manager statusUse the signature icon in Sent Letters History without confusing it with email or postal status.Admin Area → Letter Manager → Sent Letters History → Status/action icons
Open guide →GuideOpen a public Letter Manager verification page
Open a public Letter Manager verification pageValidate the unique-code URL from the PDF QR code or Verify action.Generated PDF QR code; or Admin/Client Letter History → Verify
Open guide →GuideConfigure public Letter Manager verification fields
Configure public Letter Manager verification fieldsChoose which recipient, delivery and signature details appear on public verification.Admin Area → Letter Manager → Settings → Public Verification Fields
Open guide →GuideUnderstand default public verification fields
Understand default public verification fieldsKnow what is shown before a valid saved field selection exists.Admin Area → Letter Manager → Settings
Open guide →GuideUnderstand non-configurable public verification elements
Understand non-configurable public verification elementsRecognise page elements not included in the Public Verification Fields checklist.Public verify page
Open guide →GuideUnderstand public verification email masking
Understand public verification email maskingInterpret the partially masked email shown for delivery evidence.Public verify page → Email delivery
Open guide →GuideHandle invalid verification or signature links
Handle invalid verification or signature linksRespond to a 404 without disclosing alternative records or guessing tokens.Public verify/sign URL → 404
Open guide →GuideUnderstand Letter Manager public token and hash security
Understand Letter Manager public token and hash securityProtect possession-based verification and signature URLs.Letter Manager email/PDF/public links
Open guide →GuideUnderstand Letter Manager signature validation limitations
Understand Letter Manager signature validation limitationsDo not claim controls that the supplied acceptance endpoint does not enforce server-side.Public signature flow review
Open guide →GuideUnderstand signature-link lifecycle limitations
Understand signature-link lifecycle limitationsPlan for public links that have no built-in expiry, revocation or resend-specific rotation.Letter Manager signature and verification links
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