E-signature and public verification

Open a Letter Manager signature request

Use the Review & Sign Document link received for a letter marked as requiring signature.

Audience: Letter recipientsPermission: Possession of the public signature linkModule v1.0.0
Exact navigationRecipient email → Review & Sign Document
Before you begin
  • Use an authorised account and confirm the customer, external recipient, template, letter or configuration is the intended one.
  • Follow the exact route shown above and verify the stored record, generated file and delivery evidence instead of relying on an alert alone.

What this guide covers

Use the Review & Sign Document link received for a letter marked as requiring signature. These instructions follow the inspected module’s live hook, route, controller, model, installer, PDF helper and view flow.

Exact step-by-step process

  1. Open the email from the issuing organisation.
  2. Confirm the sender, subject and reference.
  3. Select Review & Sign Document.
  4. Review the displayed letter content.
  5. Complete the required signer details and signature pad.

Fields, choices and supported possibilities

Action scopeUse the Review & Sign Document link received for a letter marked as requiring signature.
Module version1.0.0
Exact routeRecipient email → Review & Sign Document
EvidenceVerify the history row, PDF, email metadata, open evidence, signature, public page, client view or postal fields produced by this flow.

Code-backed validations and workflow rules

  • Only the values and actions exposed by the supplied Letter Manager v1.0.0 code are supported.
  • Browser controls are not a substitute for server-side and operational verification.

Expected result and verification

  • The requested letter, template, setting, file or tracking detail is created or updated through the supported route.
  • The history row, generated PDF, email/send metadata, public verification, signature evidence, client view or postal display agrees with the action.
  • Any warning, missing file or failed send is investigated rather than bypassed.

Security, privacy and operational checks

  • Apply least privilege and verify recipient identity before sending or exposing public links.
  • Protect PDFs, enclosures, signatures, verification URLs, email-open metadata, IP addresses and customer data under organisational policy.
  • Test configuration and deployment changes with controlled records before production-wide use.
  • Interpret email opens and e-signatures according to their documented technical limitations.