Letter Manager — Postal delivery and bulk tracking
Record delivery status, courier, tracking number and handover date for one or many selected letters.
Update postal tracking for one letter
Update postal tracking for one letterSave delivery status and tracking fields from the row-level truck action.Admin Area → Letter Manager → Sent Letters History → Update Postal icon
Open guide →GuideChoose a Letter Manager postal status
Choose a Letter Manager postal statusUse only the four choices exposed by the modal.Admin Area → Letter Manager → Update Postal Tracking → Delivery Status
Open guide →GuideRecord courier and tracking code
Record courier and tracking codeStore the delivery service and its reference with the letter.Admin Area → Letter Manager → Update Postal Tracking → Courier Service / Tracking Number
Open guide →GuideRecord the date handed to courier
Record the date handed to courierConvert a valid entered date into the stored posted_at timestamp.Admin Area → Letter Manager → Update Postal Tracking → Date Handed to Courier
Open guide →GuideBulk update postal details for selected letters
Bulk update postal details for selected lettersApply the same postal fields to multiple currently selected history rows.Admin Area → Letter Manager → Sent Letters History → select rows → Postal Update Selected
Open guide →GuideUnderstand bulk postal selection scope
Understand bulk postal selection scopeAvoid assuming selection persists across AJAX pages or searches.Admin Area → Letter Manager → Sent Letters History
Open guide →GuideHandle no letter selected for postal update
Handle no letter selected for postal updateUse the warning path instead of submitting an empty update.Admin Area → Letter Manager → Sent Letters History → Postal Update Selected
Open guide →GuideUnderstand postal update audit fields
Understand postal update audit fieldsReview which staff member last saved postal details.Admin Area → Letter Manager → Internal Full View / authorised record inspection
Open guide →