Workflow

Letter Manager — Sent-letter history and staff actions

Search, page and interpret history rows, open internal evidence, resend, verify, create tasks and understand unsupported edit/delete states.

11 connected guidesLive filterPermission-aware instructions
11 guides
Guide

Search Sent Letters History

Search Sent Letters HistoryFilter the AJAX history by the fields implemented in the dashboard controller.Admin Area → Letter Manager → Dashboard → Sent Letters History → Search

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Page through Sent Letters History

Page through Sent Letters HistoryUse the server-side ten-record pagination controls.Admin Area → Letter Manager → Sent Letters History → page numbers

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Interpret Registered and External letter status

Interpret Registered and External letter statusDistinguish customer-linked records from manual external entries.Admin Area → Letter Manager → Sent Letters History → Status

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Interpret recipient name and company in history

Interpret recipient name and company in historyRead the combined Client / Recipient column safely.Admin Area → Letter Manager → Sent Letters History → Client / Recipient

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Open the Letter Manager Internal Full View

Open the Letter Manager Internal Full ViewReview the unfiltered staff record, content, enclosure and signature evidence.Admin Area → Letter Manager → Sent Letters History → Internal Full View icon

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Copy a letter reference from Internal Full View

Copy a letter reference from Internal Full ViewUse the clipboard control with prompt fallback.Admin Area → Letter Manager → Sent Letters History → Internal Full View → Copy Ref

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Review an enclosure in Internal Full View

Review an enclosure in Internal Full ViewOpen or download the optional file stored with the letter.Admin Area → Letter Manager → Internal Full View → Enclosed Attachment

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Review signature evidence in Internal Full View

Review signature evidence in Internal Full ViewSee the stored image and acceptance metadata without public-field filtering.Admin Area → Letter Manager → Internal Full View → Signature Evidence

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Use the Letter Manager Verify action

Use the Letter Manager Verify actionOpen the public unique-code page directly from staff history.Admin Area → Letter Manager → Sent Letters History → Verify Link icon

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Understand every Sent Letters History action

Understand every Sent Letters History actionUse each icon for its implemented purpose.Admin Area → Letter Manager → Sent Letters History → Options

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Understand letter record edit, delete and void limitations

Understand letter record edit, delete and void limitationsAvoid promising lifecycle controls that the supplied history UI does not implement.Admin Area → Letter Manager → Sent Letters History

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