Register, stages, KPIs and search
Use the administrator register, five-stage strip, operational counters and browser-side search.
Understand the five-stage licence process strip
Use the visual stage summary as an operational guide rather than a stored status field.
Open guide →How-to guideReview the Total cases KPI
Count all non-deleted cases.
Open guide →How-to guideReview the Waiting landlord KPI
Count cases whose current status requires landlord action.
Open guide →How-to guideReview the With authority KPI
Count cases submitted to or under action by the authority.
Open guide →How-to guideReview the Completed KPI
Count approved, issued, completed and renewal-reminder cases.
Open guide →How-to guideReview the Overdue KPI
Find open cases whose expected due date is before today.
Open guide →How-to guideSearch the register by case reference
Filter the loaded case rows by the LIC reference.
Open guide →How-to guideSearch the register by landlord
Filter rows by customer/company name.
Open guide →How-to guideSearch the register by authority
Filter rows by authority name or reference displayed in the row.
Open guide →How-to guideSearch the register by status
Filter rows by the visible status label.
Open guide →How-to guideRead the administrator register columns
Interpret reference, landlord, service, authority, status, action flag and last update.
Open guide →How-to guideOpen a case from the register
Use View for case workflow or Edit for case-detail changes.
Open guide →