Live monitor and visitor feed
Use KPIs, live rows, filters, automatic refresh and browser sound preference.
Guides in this workflow
Follow the guide that matches the exact action, filter, menu change or issue.
Open the Live Monitor
View active sessions and KPI totals.
Read the live visitors KPI
Review visitors inside the configured live window.
Read today’s session KPI
Review session volume for the current day.
Read today’s page-view KPI
Review page-view volume for the current day.
Read today’s event KPI
Review event volume for the current day.
Read a live visitor row
Review identity, location, device, browser, current page, referrer and event count.
Open a session from the live feed
Use View to open complete journey detail.
Start chat from the live feed
Use Chat on an eligible live visitor.
Understand live-feed refresh
The page polls live_json to refresh current data.
Understand the live result limit
The live endpoint returns at most 50 rows.
Control live-monitor sound preference
Use the displayed browser control; the preference is stored locally in that browser.
Use the current-page value
Identify the visitor’s latest tracked location.
Use referrer evidence
Review the recorded referrer where the browser supplies it.
Interpret visitor location
Treat location as best-effort network-derived context, not precise physical position.
Interpret device and browser values
Use parsed user-agent information for support context.