Visitor Intelligence & Live Engagement · Version 1.4.0

Settings, privacy and retention

Control collection, live window, retention, DNT/GPC, staff exclusion and IP storage.

13 code-backed guidesExact navigationInterlinked workflows

Guides in this workflow

Follow the guide that matches the exact action, filter, menu change or issue.

Open Visitor Intelligence settings

Review collection and privacy options.

Visitor Intelligence: Manage Settings

Enable or disable visitor collection

Use Collection Enabled to accept or ignore new tracking requests.

Visitor Intelligence: Manage Settings

Set the live visitor window

Enter 1–60 minutes in the user interface.

Visitor Intelligence: Manage Settings

Set the retention period

Enter 1–3650 days in the user interface.

Visitor Intelligence: Manage Settings

Understand retention automation limits

A cleanup_old_data model method exists, but this source registers no cron hook that proves scheduled cleanup.

Visitor Intelligence: Manage Settings

Respect Do Not Track and Global Privacy Control

Enable the option to ignore eligible DNT/GPC requests.

Visitor Intelligence: Manage Settings

Store full IP addresses

Enable only where lawful and operationally required; the IP hash remains available.

Visitor Intelligence: Manage Settings

Use hashed IP evidence

The collector calculates a one-way IP hash even when full IP storage is disabled.

Visitor Intelligence: Manage Settings

Exclude staff tracking

Enable the setting to avoid collecting eligible staff sessions.

Visitor Intelligence: Manage Settings

Understand installed default settings

Defaults are retention 90, full IP on, DNT on, staff exclusion on, live window 5 and collection enabled.

Visitor Intelligence: Manage Settings

Understand the full-IP fallback

If the option is absent, model fallback can behave as full-IP storage off.

Visitor Intelligence: Manage Settings

Understand server-side numeric validation

The controller enforces a minimum of 1; the form supplies the practical upper limits.

Visitor Intelligence: Manage Settings

Save Visitor Intelligence settings

Submit the displayed values and verify the refreshed state.

Visitor Intelligence: Manage Settings