Troubleshoot an Importers by SIC Code search
Check the Companies House API key, required SIC codes, dates, filters, page size and saved search result when importer-mode search does not return the expected candidates. The guide follows the Help Centre standard: exact route, prerequisites, ordered steps, verification and operational boundaries.
What you’ll accomplish
Check the Companies House API key, required SIC codes, dates, filters, page size and saved search result when importer-mode search does not return the expected candidates. Importer mode uses the existing Companies House search, saved-result and enrichment workflow; it changes the search context, not the evidential status of the company.
How the workflow fits together
Use the Importers by SIC Code tab to identify SIC-matched candidate importer prospects while preserving the Companies House evidence and verification boundary. Use the saved search, company-result, enrichment and CRM-link state to decide the next supported action. Where enrichment, people refresh, Lead import, CSV export or Letter Manager evidence applies, verify that output separately.
Follow these steps
- Go to Fresh UK Leads → Importers by SIC Code and reproduce the issue on the intended tenant and saved search or result.
- Read the exact API, validation, filter, saved-search or result state before changing anything.
- Check the inputs and dependency relevant to this problem: Check the Companies House API key, required SIC codes, dates, filters, page size and saved search result when importer-mode search does not return the expected candidates.
- Correct the smallest supported cause; do not bypass access controls, evidence review or Companies House API constraints.
- Retry once, then reopen the saved search or result and confirm the stored state and evidence.
Fields and decisions to review
Record, audit and evidence checks
Reopen the relevant saved search or company result and confirm its search reference, search mode, SIC codes, filters, company identifiers and available evidence. If the candidate is enriched, imported or linked to Letter Manager, verify that downstream record separately rather than relying only on a success alert.
How to confirm it worked
Return to the saved importer search or result set and verify that the stored search mode, SIC codes, filters and candidate rows match the intended action. If you enrich or import a candidate, confirm the resulting evidence or CRM record separately.
Technical basis for this guidance
This guide was checked against views/index.php; controllers/Companies_house_leads.php; install.php; companies_house_leads.php. It documents only behaviour exposed or enforced by the supplied module; internal secrets, raw signature payloads and unsupported future workflow assumptions are intentionally excluded.
Controls, checks and common mistakes
- Companies House does not publish a standalone verified importer flag in this workflow.
- A matching SIC code indicates business-sector relevance, not verified importing activity.
- Refresh and review public/internet evidence before outreach, import or letter activity.
