Update an order-return status in the vendor portal
Set the supported vendor-facing return state.
Exact navigationVendor Portal → Order Returns → open return → Status
Before you begin
- Use an account with Authenticated active vendor contact and enabled portal and confirm the intended record or setting before making a change.
- Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
- Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.
What this guide covers
Set the supported vendor-facing return state. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.
Exact step-by-step process
- Open Vendor Portal → Order Returns → open return → Status.
- Open the exact setting, option or record named in this guide.
- Enter or select the required value; leave unrelated options unchanged.
- Save the form and wait for the success response.
- Reload the page or open a controlled record to confirm the stored value is being used.
Fields, choices and supported possibilities
Vendor identityCompany/name, code, tax/VAT, phone, website, category/group, address and status as exposed by the vendor form.
Contacts and accessVendor contacts, vendor administrators, portal status, language and welcome/notification settings where applicable.
Return sourceReturn type, related purchase order/invoice or other source, vendor and selected items.
Return detailQuantity, warehouse where available, reason, amount, status, attachments and refund records.
Code-backed validations and workflow rules
- Vendor actions are capability-gated; portal functions also depend on the vendor-portal setting and contact authentication.
- Order-return states exposed by the register include Draft, Processing, Confirm, Shipping, Finish, Failed, Cancelled and On hold.
- Approval and refund actions are separately validated from basic record editing.
Expected result and verification
- The supported update an order-return status in the vendor portal flow completes without bypassing permission or validation checks.
- The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
- Unexpected validation, provider or linked-record errors are investigated before retrying.
Security, privacy and operational checks
- Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
- Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
- Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
- Test settings and automated jobs with controlled records before production-wide use.