Compose, reply, forwarding and outbox workflows

Write a Mailbox Exchange subject and HTML body

Complete outgoing content.

Audience: Mailbox Exchange usersPermission: Account SendModule v1.0.0
Exact navigationAdmin Area → Mailbox Exchange → Inbox → Compose

What this guide covers

Complete outgoing content. The workflow below follows the supported application or module flow and does not invent a menu or bypass validation.

Exact step-by-step process

  1. Open the exact navigation path shown above.
  2. Select the authorised mailbox, message or configuration record.
  3. Complete the fields or action described in this guide.
  4. Save or submit once, then verify the resulting status and related record.

Fields, choices and supported possibilities

  • Subject
  • Message body

Code-backed validations and workflow rules

  • Payload stores subject and HTML body.
  • Type is compose unless forwarding.
  • Do not include unauthorised credentials/sensitive data.

Expected result and verification

  • The requested Mailbox Exchange record is updated through the supported controller and remains attributable to the acting staff member.

Security, audit and troubleshooting checks

  • Use the exact authorised account, role and record before saving or sending.
  • Verify the saved status and downstream record; a browser success message alone is not sufficient evidence.
  • Never expose passwords, API keys, access tokens, protected attachments or raw server paths in support tickets.
  • Do not edit module or core database records directly to bypass validation, permissions, migrations or state rules.