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Property & Compliance Management

Change a landlord payout status

Move the payout through the supported status action.

Reviewed 27 October 2026Merged module 2.1.3
Where to goAdmin Area → Customers → open landlord → Landlord Payouts → Status

Before you start

Property-owner permissions govern owner records. Customer tabs also require the appropriate customer and payout authority.

Follow these steps

  1. Find the existing owner or CRM customer by identity and contact details.
  2. Move the payout through the supported status action.
  3. Status changes should match actual settlement evidence.
  4. Apply the task-specific change and reopen the property/customer relationship.

Fields, rules and limits

  • Status changes should match actual settlement evidence.

Check it worked

The owner/customer and property relationship are correct; unrelated links remain unchanged.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

What should I verify for this task?

Status changes should match actual settlement evidence.

Why is the record or action unavailable?

Property-owner permissions govern owner records. Customer tabs also require the appropriate customer and payout authority. Check the current company and record relationship before requesting additional access.