Contracts, invoices, payments and PDFs

Delete an invoice payment

Remove an incorrect payment and recheck invoice status.

Audience: CRM staffPermission: Authenticated broker user with payment delete accessModule v1.0.0
Exact navigationBroker Portal → Invoices → open invoice → Payments → Delete
Before you begin
  • Use an account with Authenticated broker user with payment delete access and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Remove an incorrect payment and recheck invoice status. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Broker Portal → Invoices → open invoice → Payments → Delete.
  2. Open the exact record and review linked documents, payments, approvals, files and portal visibility.
  3. Choose the supported Delete, Remove, Void or Cancel action.
  4. Confirm the action only after checking the consequence described below.
  5. Return to the list and verify whether the record was removed, retained with a status, or blocked by a code-backed restriction.

Fields, choices and supported possibilities

Exact actionDelete an invoice payment
Exact navigationBroker Portal → Invoices → open invoice → Payments → Delete
Module version1.0.0
Access ruleAuthenticated broker user with payment delete access
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Financial recordClient/vendor/landlord, linked property/request/contract, date/due date, currency, items, taxes, discounts, totals and status.
Payment evidencePayment mode, amount, transaction ID, note/comments, date paid and email/PDF choices where exposed.

Code-backed validations and workflow rules

  • Deletion affects invoice balance/status and real-estate activity evidence.
  • Verify linked CRM invoice/payment records before changing a real-estate payment or payout status.
  • The module hooks after_payment_added to write property-related activity when the payment is linked.

Expected result and verification

  • The supported delete an invoice payment flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.