Set an organisation-wide goal
Leave Staff member blank so the target applies across supported CRM records and all active staff receive eligible notifications.
Exact navigationAdmin Area → Utilities → Goals → New/Edit Goal → Staff member
Before you begin
- Use the exact navigation above and confirm the intended record, tenant, customer, property, document or date range.
- Confirm module activation and the stated permission instead of using another staff member’s account.
- For public, email, provider, finance, signature or destructive actions, use a controlled test record before production use.
What this guide covers
Leave Staff member blank so the target applies across supported CRM records and all active staff receive eligible notifications. These instructions follow the supplied module’s live menus, controller actions, form fields, model validation and downstream effects.
Exact step-by-step process
- Sign in to the staff admin area and open Admin Area → Utilities → Goals → New/Edit Goal → Staff member.
- Confirm that your account meets the access rule: Goals: Create or Edit.
- Open the required record or configuration and review its current values before making a change.
- Complete the displayed fields or action exactly as described in this guide.
- Save, submit, download or confirm the action using the button presented by the module.
- Reopen the source record and verify the expected status, output, notification, file or linked record.
Fields, choices and supported possibilities
Staff ID0 when no staff member is selected
Notification recipientsAll active staff
Category/help-centre/category/goals-management/
Topic/help-centre/topic/goals-management-goal-fields/
Code-backed validations and workflow rules
- Goal-type queries omit the staff-specific filter when staff_id is 0.
- Success/failure notifications are created for every active staff member.
Expected result and verification
- The set an organisation-wide goal workflow completes without bypassing the module’s permission and validation checks.
- The saved value, generated file, status, notification or linked CRM record is visible from the same workspace.
- Any validation message remains visible until the source data or setting is corrected.
Security, privacy and operational checks
- Use least-privilege staff access and do not use another person’s account to reach a hidden action.
- Review personal, financial, identity and compliance data before sending, exporting or exposing it through a public link.
- Test configuration, email, public forms, accounting effects and provider connections with controlled records before production-wide use.