Property & Compliance Management

Protect agreement countersign tokens

Send countersign links only to the intended landlord/signatory.

Reviewed 27 October 2026Merged module 2.1.3
Where to goOnboarding workspace → Landlord Countersign

Before you start

Use the account and administrative authority appropriate to the data. Retention and legal holds are separate from routine record editing.

Follow these steps

  1. Identify the account, record type and evidence affected by this task.
  2. Send countersign links only to the intended landlord/signatory.
  3. The public controller validates onboarding ID and token.
  4. Use the supported workflow and verify its saved audit or access result.

Fields, rules and limits

  • The public controller validates onboarding ID and token.
  • Protected files resolve within the current workspace. SaaS tenants cannot fall back to shared legacy file paths merely because an older database row names one. Report a missing migration/link rather than exposing a direct filesystem URL.

Check it worked

The relevant access, retention or evidence control has a verified result.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

What should I verify for this task?

The public controller validates onboarding ID and token. Protected files resolve within the current workspace. SaaS tenants cannot fall back to shared legacy file paths merely because an older database row names one. Report a missing migration/link rather than exposing a direct filesystem URL.

Why is the record or action unavailable?

Use the account and administrative authority appropriate to the data. Retention and legal holds are separate from routine record editing. Check the current company and record relationship before requesting additional access.