Britixo CRMBritixo CRM Enterprise Help Centre
Appointments & Scheduling · How-to guide

Stop a recurring appointment

Prevent future cycles while preserving the parent and all appointments already generated.

Audience: Staff who manage appointmentsFeature: Stop recurrenceModule v1.3.6
Feature pathAppointments > Open recurring parent > Stop recurrence
Before you beginThis guide follows the supplied Britixo Appointments & Scheduling module version 1.3.6. The relevant access is Appointments: Edit. A menu, button, provider, time slot or client action can remain hidden when the signed-in user lacks the required permission, the module setting is disabled, the related record is in an ineligible state, or availability validation rejects the request.

What this feature does

Prevent future cycles while preserving the parent and all appointments already generated. It uses Britixo's permission-aware appointment, availability, status and integration flow rather than an unconnected diary entry.

How the module flow works

The stop action disables the parent's future recurrence processing.

Cron no longer creates new child appointments from that parent.

Existing appointments remain available for normal status, cancellation, calendar and history handling.

Step-by-step workflow

  1. Open the recurrence parent.
  2. Review future/generated appointments.
  3. Select Stop recurrence.
  4. Confirm the action.
  5. Verify the recurring state is disabled and existing children remain.

Important fields and decisions

Recurring stateParent flag controlling future generation.
Existing childrenPreserved appointment records.
Future cyclesNo longer generated.
Operational follow-upSeparate cancellation of unwanted existing bookings.

What happens after completion

After this workflow completes, Britixo keeps the appointment and its supported relationships connected. Reopen the appointment and verify the saved status, date, timezone, customer or lead, service, provider, attendees, reminder state, calendar or meeting reference, invoice reference and history that apply to this feature. External email, SMS, Google, Microsoft or payment outcomes must be checked separately from the Britixo database save.

  • Open the saved appointment and confirm the final status and source.
  • Check the participant, provider, timing and timezone from the full detail page.
  • Review the relevant table filter, calendar, history, report or linked invoice instead of relying only on a success message.

Controls, checks and common mistakes

  • Stopping recurrence does not cancel generated appointments.
  • Do not delete history to end recurrence.
  • Review participant commitments already communicated.
  • Use the least destructive correction and retain the appointment history when the booking existed operationally.
  • Never bypass a permission, availability, approval, client-access or verification control by changing an unrelated route or setting.
Scheduling and data safetyAppointment changes can notify customers, reserve provider time, update remote calendars, create meeting links or invoices and alter reports. Confirm the exact record, timezone, status and recipients before saving.
Browse connected topics:recurring appointmentsappointmentschedulinginvoicepaymentcheckreportapprovalserviceprovideravailabilitycancellationremindersfeedback
Set limited or unlimited recurrence cycles →Cancel an appointment as staff →Delete an appointment safely →Recurring appointments overview →Create a recurring appointment →Choose an appointment recurrence frequency →Configure custom appointment recurrence →Edit a recurring appointment →