Client invoice payment flow

Handle a Stripe API error during callback

Return safely to the invoice when Session or PaymentIntent retrieval fails.

Audience: CRM staffPermission: Invoice recipient / configured staffModule v1.0.0
Exact navigationStripe return → iDEAL callback → Invoice
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Return safely to the invoice when Session or PaymentIntent retrieval fails. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Read the failure alert.
  2. Check Stripe API availability and keys.
  3. Confirm the transaction in Stripe before retrying to avoid duplicate customer action.

Fields, choices and supported possibilities

Caught exceptionStripe ApiErrorException
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-client-payment-flow/

Code-backed validations and workflow rules

  • The flow follows the supplied controller and Stripe Session configuration.

Expected result and verification

  • Handle a Stripe API error during callback completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.