Client invoice payment flow

Handle an incomplete Stripe Checkout Session

Recognise the payment-failure alert when session status is not complete.

Audience: CRM staffPermission: Invoice recipient / configured staffModule v1.0.0
Exact navigationStripe return → iDEAL callback → Invoice
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Recognise the payment-failure alert when session status is not complete. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Complete all Stripe steps.
  2. If the invoice shows the iDEAL payment failure message, check the Stripe Session status.
  3. Retry from the invoice only after confirming the previous attempt did not succeed.

Fields, choices and supported possibilities

Required statuscomplete
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-client-payment-flow/

Code-backed validations and workflow rules

  • The flow follows the supplied controller and Stripe Session configuration.

Expected result and verification

  • Handle an incomplete Stripe Checkout Session completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Use the least-privilege account that has the stated permission.
  • Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.