Handle an incomplete Stripe Checkout Session
Recognise the payment-failure alert when session status is not complete.
Where to goStripe return → iDEAL callback → Invoice
Before you start
- Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
- Verify module activation and the stated permission before attempting the action.
- Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.
What this guide helps you do
Recognise the payment-failure alert when session status is not complete. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.
Follow these steps
- Complete all Stripe steps.
- If the invoice shows the iDEAL payment failure message, check the Stripe Session status.
- Retry from the invoice only after confirming the previous attempt did not succeed.
Fields and options
Required statuscomplete
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-client-payment-flow/
Rules and limits
- The flow follows the supplied controller and Stripe Session configuration.
Check it worked
- Handle an incomplete Stripe Checkout Session completes through the supplied module flow.
- Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.
Security, privacy and operational checks
- Use the least-privilege account that has the stated permission.
- Use a controlled test record before applying provider, financial, public-link, email or destructive actions in production.
Related guides
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