Automation, switch synchronisation and reconciliation
Run CLI-only synchronisation, backfill, provisioning jobs, runtime reconciliation and diagnostics safely.
Guides in this workflow
Follow the guide that matches the exact action, filter, menu change or issue.
Understand CLI-only maintenance actions
Recognise that web requests to maintenance controller actions return 404.
Run the switch synchroniser
Use the CLI run/sync action to generate and apply current module configuration.
Run CLI extension backfill
Ensure missing staff/contact extensions and account numbers are allocated.
Configure transport from environment
Provide WSS URL, SIP domain and switch directory through protected environment variables.
Create a CLI activation snapshot
Output the current activation snapshot as structured JSON.
Restore from the approved temporary snapshot
Provide the validated temporary snapshot file environment value.
Run CLI activation
Apply direct SIP configuration with optional keep-paused and external-rollback-owned flags.
Pause calling from CLI
Use maintenance pause before risky runtime work.
Resume calling from CLI
Resume only after readiness and rollback checks.
Configure events from CLI
Read the event secret file from a protected environment value.
Disable events from CLI
Turn off event ingestion during rollback/maintenance.
Run xConnect diagnostics
Review schema, transport, provisioning, internal calling, IVR, event bridge, sync and last-event fields.
Get pending provisioning jobs
Process only eligible queued jobs up to the requested controlled limit.
Process a provisioning job
Apply provision/deprovision intent and record attempts/status.
Reconcile runtime state
Expire stale presence/guest sessions and align stored call/extension state with current conditions.
Understand synchronisation hashes
Use last sync hash/time/error to identify whether generated configuration changed and applied.