Purchase invoices and payments

Troubleshoot purchase-invoice totals or payments

Review lines, rate, tax, dates, applications, payments, status and permissions.

Audience: Purchasing staffPermission: purchase_invoices capability and invoice status capability where applicableModule v1.7.9
Exact navigationAdmin Area → Purchase → Invoices → open invoice
Before you begin
  • Use an account with purchase_invoices capability and invoice status capability where applicable and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Review lines, rate, tax, dates, applications, payments, status and permissions. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Admin Area → Purchase → Invoices → open invoice.
  2. Select the relevant record, filter, report, model or configuration described below.
  3. Use the displayed action or read the current values without altering unrelated data.
  4. Compare the output with the code-backed rules and expected result in this guide.
  5. Record or correct any mismatch before relying on the output in production.

Fields, choices and supported possibilities

Invoice headerVendor, contract, purchase order, invoice number, date/due date, currency/rate and payment status.
Invoice linesItems, quantity, rate, tax, discount and totals.
SettlementPayments, batch payments, attachments, recurrence where exposed, expiry notification and linked debit applications.

Code-backed validations and workflow rules

  • Purchase-invoice status changes require the dedicated invoice status capability.
  • Payment labels include Unpaid, Partially paid and Paid.

Expected result and verification

  • The supported troubleshoot purchase-invoice totals or payments flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.