Email, PDF branding and integrations

Troubleshoot Real Estate email delivery

Check recipient, template, global SMTP, generated attachment and logs.

Audience: CRM staffPermission: AdministratorModule v1.0.0
Exact navigationSource record → Send Email and Setup → Settings → Email
Before you begin
  • Use an account with Administrator and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Check recipient, template, global SMTP, generated attachment and logs. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Source record → Send Email and Setup → Settings → Email.
  2. Select the relevant record, filter, report, model or configuration described below.
  3. Use the displayed action or read the current values without altering unrelated data.
  4. Compare the output with the code-backed rules and expected result in this guide.
  5. Record or correct any mismatch before relying on the output in production.

Fields, choices and supported possibilities

Exact actionTroubleshoot Real Estate email delivery
Exact navigationSource record → Send Email and Setup → Settings → Email
Module version1.0.0
Access ruleAdministrator
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.

Code-backed validations and workflow rules

  • A marked-sent status is not proof of SMTP delivery.

Expected result and verification

  • The supported troubleshoot real estate email delivery flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.