Identify leads with unknown geographic data
Use Unknown choices to find incomplete country, state, city or ZIP information.
Exact navigationAdmin Area → Lead Filters → Lead Filters
Before you begin
- Confirm the module is active and use the exact navigation shown above.
- Use an account with the stated module and core CRM permissions.
- Use known test records when changing statuses, visibility, saved filters or global navigation.
What this guide covers
Use Unknown choices to find incomplete country, state, city or ZIP information. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.
Exact step-by-step process
- Choose one geographic field at a time.
- Select Unknown.
- Apply the report.
- Open each returned lead and verify the missing/zero value.
- Correct data through the authorised core lead-edit workflow.
Fields, choices and supported possibilities
Country Unknowncountry=0.
State/City/ZIP UnknownBlank or null values.
Code-backed validations and workflow rules
- The report identifies data quality issues; it does not update lead addresses.
Expected result and verification
- The data-quality review completes without a validation or permission error.
- The refreshed report, menu or saved-template page shows the expected state.
- A second authorised user sees only the records and navigation allowed by their core CRM permissions.
Security, privacy and operational checks
- Test changes with a non-production record or a controlled administrator account before wider rollout.
- Do not use navigation visibility as a substitute for core CRM record permissions.
- Verify address evidence before replacing an unknown value.