Business brokers and broker portal

Create a broker portal buy or rent request

Use Requests or Rent Requests with the selected client/property data.

Audience: CRM staffPermission: Authenticated broker user with request capabilityModule v1.0.0
Exact navigationBroker Portal → Requests / Rent Requests → New
Before you begin
  • Use an account with Authenticated broker user with request capability and confirm the intended record or setting before making a change.
  • Follow the exact route above. If the screen or action is absent, check module activation, ownership and permissions rather than using another person’s account.
  • Use controlled test data for configuration, integration, email, AI, payment, portal or automation changes before production-wide use.

What this guide covers

Use Requests or Rent Requests with the selected client/property data. The instructions reflect the supplied module’s registered menus, controller actions, views, settings and code-backed validation flow.

Exact step-by-step process

  1. Open Broker Portal → Requests / Rent Requests → New.
  2. Choose the New, Add, Create or Start action exposed on that screen.
  3. Complete the required fields described below and review any linked record, currency, tax, approval or recipient selection.
  4. Save or submit the form once; correct any validation message rather than bypassing it.
  5. Open the resulting record and verify its number, status, totals, files, activity and downstream links.

Fields, choices and supported possibilities

Exact actionCreate a broker portal buy or rent request
Exact navigationBroker Portal → Requests / Rent Requests → New
Module version1.0.0
Access ruleAuthenticated broker user with request capability
VerificationReopen the source record and confirm the expected status, linked record, file, notification, portal visibility or financial effect.
Request recordCode, client, property/item, request type, currency, property price, term and inspection choice.
Notes and billingClient note, admin note and billing/shipping data where the form exposes them.
ConversionReview status and linked customer/property before converting to a contract or invoice.
Organisation/personName, code, email, phone, website, tax/VAT, address, status and profile image where exposed.
Access and structurePlan, role, administrator flag, departments, staff type/company link, approval-manager and public flags where applicable.

Code-backed validations and workflow rules

  • Request types use separate tables/routes but shared request conversion/PDF/email logic.
  • Buy and rent requests use separate real_buy_request and real_rent_request capability groups.
  • Status changes and conversion actions validate the current request and linked record IDs.
  • Company, owner, broker and staff records use different capability groups and ownership checks.
  • Email-exists checks prevent duplicate staff/company identities in supported forms.

Expected result and verification

  • The supported create a broker portal buy or rent request flow completes without bypassing permission or validation checks.
  • The resulting record, setting, status, file, delivery event or external response is visible from the relevant workspace.
  • Unexpected validation, provider or linked-record errors are investigated before retrying.

Security, privacy and operational checks

  • Apply least privilege to purchasing, vendor, invoice, payment, return, contract and report permissions.
  • Verify vendor identity, bank/payment details, tax, currency, totals and approvals before creating financial commitments.
  • Treat public links, signatures, portal files, attachments and exported reports as controlled business records.
  • Test settings and automated jobs with controlled records before production-wide use.