Notifications, email logs and cron automation

Understand event: Task added

The notification/audit layer recognises the Task added event.

Audience: Service delivery staff, compliance managers, administrators, linked client contacts and public applicantsPermission: View or EditModule v1.0.0
Exact navigationAdmin Area → Projects & Work → Service Journeys → Application or CRM cron
Before you begin
  • Confirm the module is active and use the exact navigation shown above.
  • Use an account with the stated module and core CRM permissions.
  • Use known test records when changing statuses, visibility, saved filters or global navigation.

What this guide covers

The notification/audit layer recognises the Task added event. The instructions below follow the supplied module’s live menu, controller, form, model and JavaScript flow.

Exact step-by-step process

  1. Open Admin Area → Projects & Work → Service Journeys → Application or CRM cron.
  2. Locate the record, endpoint, field or action used to understand event: task added.
  3. Complete the displayed values exactly as described in this guide.
  4. Select the available save, submit, send, upload, create, update or confirm action.
  5. Return to the related register, portal, activity log or API response and verify the expected result.

Fields, choices and supported possibilities

EventTask added

Code-backed validations and workflow rules

  • Recipient and visibility rules depend on event direction and record flags.

Expected result and verification

  • The understand event: task added workflow completes without a validation, permission, ownership or availability error.
  • The related record, portal view, activity entry, notification log or API response shows the expected state.
  • Client-visible, public and API data remains limited to the code-backed ownership and visibility rules.

Security, privacy and operational checks

  • Use controlled test records and non-production credentials before wider rollout.
  • Grant least privilege and protect secure links, personal data, uploaded files, signatures, API tokens, allowed origins and server IPs.