Security, limitations and troubleshooting

Troubleshoot a webhook ID mismatch

Recreate the endpoint after confirming environment and URL.

Audience: CRM staffPermission: Administrator / finance / technical supportModule v1.0.0
Exact navigationAdmin Area → Setup → Settings → Payment Gateways → Stripe iDEAL V2
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Recreate the endpoint after confirming environment and URL. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Confirm test/live keys.
  2. Select Re-create.
  3. Verify the replacement endpoint ID.

Fields, choices and supported possibilities

SymptomStored Stripe webhook id does not match configured webhook
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-security-troubleshooting/

Code-backed validations and workflow rules

  • The supplied module implements or omits this behaviour exactly as described.

Expected result and verification

  • Troubleshoot a webhook ID mismatch completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Protect credentials and invoice/payment data.
  • Verify Stripe state before any retry or manual finance correction.