Security, limitations and troubleshooting

Troubleshoot an invalid Stripe key

Use the exact provider exception displayed on the gateway tab.

Audience: CRM staffPermission: Administrator / finance / technical supportModule v1.0.0
Exact navigationAdmin Area → Setup → Settings → Payment Gateways → Stripe iDEAL V2
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Use the exact provider exception displayed on the gateway tab. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Confirm key type and environment.
  2. Replace the incorrect key.
  3. Save and reload.
  4. Recreate the webhook if switching environment.

Fields, choices and supported possibilities

SymptomsAPI warning or Checkout failure
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-security-troubleshooting/

Code-backed validations and workflow rules

  • The supplied module implements or omits this behaviour exactly as described.

Expected result and verification

  • Troubleshoot an invalid Stripe key completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Protect credentials and invoice/payment data.
  • Verify Stripe state before any retry or manual finance correction.