Security, limitations and troubleshooting

Understand unsupported refunds

Use Stripe/core CRM refund controls because the module provides no refund action.

Audience: CRM staffPermission: Administrator / finance / technical supportModule v1.0.0
Exact navigationNo module route — use approved Stripe and CRM finance procedures
Before you begin
  • Use the exact navigation above and confirm the intended invoice, case, client, property, document or environment.
  • Confirm module activation and the stated permission before attempting the action.
  • Use a controlled test record for payments, emails, public/portal access, provider calls and deletion.

What this guide covers

Use Stripe/core CRM refund controls because the module provides no refund action. These instructions follow the supplied module’s live hooks, menus, controllers, forms, model rules and downstream effects.

Exact step-by-step process

  1. Do not look for an iDEAL refund button in the module.
  2. Follow the organisation’s provider refund and CRM reconciliation process.

Fields, choices and supported possibilities

Module refund controllerNot implemented
Category/help-centre/category/stripe-ideal-payment-gateway/
Topic/help-centre/topic/stripe-ideal-security-troubleshooting/

Code-backed validations and workflow rules

  • The supplied module implements or omits this behaviour exactly as described.

Expected result and verification

  • Understand unsupported refunds completes through the supplied module flow.
  • Reopen the source record or settings page and verify the stored value, status, payment, file, timeline entry or notification.

Security, privacy and operational checks

  • Protect credentials and invoice/payment data.
  • Verify Stripe state before any retry or manual finance correction.