Troubleshooting and verified limitations

Troubleshoot a missing newsletter tab

Restore the injected tab without changing unrelated Letter Manager pages.

Audience: CRM staffPermission: Administrator / module management accessModule v1.0.0
Exact navigationAdmin Area → Letter Manager
Before you begin
  • Use an authorised account and confirm the source CRM record or setting is correct.
  • Follow the exact route shown above; do not force database values to imitate a completed action.

What this guide covers

Restore the injected tab without changing unrelated Letter Manager pages. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.

Exact step-by-step process

  1. Confirm the module is active.
  2. Open exactly admin/letter_manager or admin/letter_manager/index.
  3. Confirm Letter Manager renders its dashboard tabs.
  4. Check the browser console and module assets only after the route and activation checks pass.

Fields, choices and supported possibilities

Action scopeRestore the injected tab without changing unrelated Letter Manager pages.
Module version1.0.0
NavigationAdmin Area → Letter Manager
EvidenceConfirm the stored record, status, output, email, event or log produced by the code path.

Code-backed validations and workflow rules

  • The footer injection intentionally returns without output on other URIs.

Expected result and verification

  • The requested record, output or setting is created or updated through the supported module flow.
  • Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
  • An error message is investigated rather than bypassed.

Security, privacy and operational checks

  • Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
  • Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
  • Test configuration changes with controlled records before production-wide use.
  • Retain or delete evidence only under an authorised retention process.