Understand campaign and recipient statuses
Interpret every delivery state used by the supplied code.
Exact navigationAdmin Area → Letter Manager → Email Marketing / Newsletter → Newsletter History
Before you begin
- Use an authorised account and confirm the source CRM record or setting is correct.
- Follow the exact route shown above; do not force database values to imitate a completed action.
What this guide covers
Interpret every delivery state used by the supplied code. These instructions follow the supplied module’s live hooks, controller, model, view and validation flow.
Exact step-by-step process
- Open Newsletter History.
- Read the campaign status.
- Open Details for recipient-level states.
Fields, choices and supported possibilities
Campaign statusesqueued, sending and completed.
Recipient statusespending, processing, sent and failed.
Code-backed validations and workflow rules
- A campaign becomes completed when no pending or processing recipients remain; sent and failed totals are recalculated.
Expected result and verification
- The requested record, output or setting is created or updated through the supported module flow.
- Any related status, count, email, audit/event, PDF/file or queue evidence agrees with the source action.
- An error message is investigated rather than bypassed.
Security, privacy and operational checks
- Apply least privilege and verify the correct customer, lead, sales document or recipient before processing.
- Protect public tokens, recipient data, IP/browser evidence, templates and exported files according to organisational policy.
- Test configuration changes with controlled records before production-wide use.
- Retain or delete evidence only under an authorised retention process.