Property & Compliance Management

Troubleshoot an empty property map

Check API key, script load, coordinates, permissions, filters and browser console/network errors.

Reviewed 27 October 2026Merged module 2.1.3
Where to goAdmin Area or Client Portal → Real Estate → Properties → Map

Before you start

The list is limited by property permissions; client and broker views apply their own visibility rules.

Follow these steps

  1. Open the appropriate property list or map.
  2. Check API key, script load, coordinates, permissions, filters and browser console/network errors.
  3. A table record can exist without coordinates and therefore lack a map marker.
  4. The visible records match the selected filters and the current account’s scope.

Fields, rules and limits

  • A table record can exist without coordinates and therefore lack a map marker.

Check it worked

The visible records match the selected filters and the current account’s scope.

If something does not look right

If the expected result is missing, check the saved record, the current workspace and the action’s permissions. Record the exact validation message; do not repeat a state-changing action until you know whether the first attempt saved.

Questions and answers

What should I verify for this task?

A table record can exist without coordinates and therefore lack a map marker.

Why is the record or action unavailable?

The list is limited by property permissions; client and broker views apply their own visibility rules. Check the current company and record relationship before requesting additional access.